We want you to absolutely love your Goldfinch Provisions purchase. If something isn’t quite right, we’re happy to help within the guidelines below.
Returns
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Unworn, unwashed items with original tags still attached may be returned within 14 days of purchase.
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All approved returns will be issued as store credit.
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Items showing signs of wear, washing, or tag removal are not eligible for return.
- Vintage items are final sale
Online Orders
If you need to request a return or exchange for an online order:
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Please email us at hithere@goldfinchprovisions.com within 14 days of delivery.
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Include your order number and clear photos of the item(s).
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Returns and exchanges must be approved prior to shipping.
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Once approved, return shipping costs are the responsibility of the customer.
Damaged or Defective Items
We take great care in packing your order and inspecting each piece before it ships. If your item arrives damaged or defective:
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Email us at hithere@goldfinchprovisions.com within 3 days of delivery.
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Include photos of the damage and your order number.
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We’ll review everything promptly and make it right if the issue is on our end.
Final Sale Items
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All sale items, vintage items, seasonal items, and custom orders are final sale and not eligible for return or exchange.
Thank you for supporting our small business—it truly means the world to us. We’re so grateful you’re here 🤍